Mar 26 2020

Maintaining Your Pet’s Health Care Services During COVID-19 Pandemic

Posted March 25, 2020

Veterinary services are an essential service, as indicated in the list of essential workplaces provided by the Province of Ontario on March 23, 2020.
Our hospital will continue to follow all public health recommendations, take extra precautions in delivering care by making use of telemedicine whenever possible and postpone elective (non- essential) surgeries for the time being.
A number of posts on social media and elsewhere are raising concerns about transference of COVID-19 between humans and pets, particularly dogs. According to the World Organisation for Animal Health (OIE), there is no evidence yet that pets play a role in transmitting the disease to humans. Please stay calm and gain knowledge from professional, trusted sites like the ones we provide here.
We are maintaining regular hours of service. Please refer to our website Should you have a medical concern, however small, please call the hospital. Emergency vet hospitals are overwhelmed and may have difficulty seeing you. Dr. O’Grady can conduct a telemedicine consultation (with a nominal fee) and potentially reduce the need for a visit. Should a physical examination be determined as necessary, the cost of the telemedicine consultation will be applied to the examination fee.
If you need to refill a prescription or need to replenish your pets food supply, please call our hospital. We also encourage clients to use our on-line store. The on-line store offers an array of veterinary, pet care, food and pet toys with the healthy convenience of home delivery. We are also offering free delivery on orders over $100, discounts on some foods and discounts as well on auto re-orders of certain foods. Check the online store out via the link on our webpage.
Preventative health measures that have long term disease implications, (such as flea, tick and heartworm prevention) are important to maintain. We are planning a roll-out strategy for these treatment plans and expect to provide you with further information and direction shortly.
Together we can take care of our animals so they can help us weather this storm.

Gaelin, Farah, Teegan, Courtney and Larry

For ongoing updates, please reference trusted sites like the ones listed below. If in doubt call us directly.
Additional Resources:
• Worms and Germs Blog
• Government of Canada COVID-19 Guidance Documents
• Animal Health and COVID-19 – CFIA (English)

CALL 613-283-2323

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